Jyoti Darshan values and respects the privacy of its users. The privacy policy mentioned below is created to provide you detailed information about the collection, dissemination and usage of your personal data. Our privacy policy applies when you use or visit the Jyoti Darshan website as well as the mobile application. All our users, astrologers and visitors will be collectively mentioned as “You” in this privacy policy.
By using this website and our application, you agree with this Privacy Policy. If you do not accept this policy, then you must not use the website or the application.
Jyoti Darshan provides a guidance platform which allows members to locate an Astrologer, seek guidance and advice from these Astrologers. Jyoti Darshan facilitates one on one communication between the user and the Astrologers through direct consultation via chat or call, and messages and allows the users to pay for services requested from an Astrologer.
The call feature of Jyoti Darshan, i.e Talk To Astrologer service, is only available in India.
Although all the features of our product and services are available on the application, some of them may require your attention due to the information they collect. Hence, we would like to provide you with more details related to the data we collect for the proper working of our Application. We offer various features in our application and to make them all work smoothly, we need access to different permissions and information as described below.
Jyoti Darshan may collect certain information from you when you use any of the services on the website which includes but not limited to :
Personally Identifiable Information
To access or use the Jyoti Darshan website, the user will have to create an account. While registering and creating an account, we might ask for the personal information which includes but is not limited to email address, mobile number, birth details, gender, marital status among others.
Any personal information you provide to our astrologers while you connect with them via chat, call or message. Please note, that if you do not wish to share such personal information with the astrologer, then do not do so.
The information that you share with us is stored on our secure servers in an encrypted format. We do not share this data with anyone else, not even any third-party. The information that we collect from you is used to improve the quality of services provided to you. It is also used to provide you with a response request such as technical support or any other support query, and provide you with information related to marketing and promotions. By using Jyoti Darshan App/Website, you agree to receive all communication and updates about our services, promotional offers, support queries through RCS.
We also may use non-PII information and your email to analyze usage, to improve current and future product offerings, and communicate with you about our services comprising order management and billing.
The email address that you provide will be secure with us, as we will never reveal it to any third party. Any horoscopes or other unique offers that the customers get will be sent to them only by Jyoti Darshan.
There might be Third-Party links on our website as well as application. We do not sell, transfer or trade your information to any third-party. These third-party links or sites have their separate and independent privacy policies. We do not have control over the content and information they provide. Jyoti Darshan does not hold any responsibility or liability for the activities, privacy policy, content of these third-party sites. You accept and agree that Jyoti Darshan will not be liable for any loss caused due to your use of these third party sites, their products, services and content.
We do not sell, rent or trade your personal information in any way, except mentioned in this Privacy Policy. We do not reveal the data of your chats, messages, calls or any other transcript other than our service providers and only in accordance with this privacy policy.
We may share your personal information in order to enforce agreements, Privacy Policy and Terms of Use. We may also disclose your information in order to safeguard our rights and property and also the rights and property of any other individual or entity. We may share your information to comply with any legal obligation or even when we believe that disclosure of this information would help us mitigate a liability in a lawsuit. We may share your information to prevent any illegal activities, as well.
We may use and share your non-personal identifiable information to improve the quality of the services we provide and to improve your user experience of the website and the application. We might share your information if extremely necessary to our third-party service providers in order to make certain features and functionality available to you.
We deploy stringent security measures to protect your data against any misuse, alteration and to even prevent its loss. We have deployed the best industry standards to keep your data and information secure. However, there is no guarantee of data transmissions over the internet being absolutely secure. Moreover, all the personal information provided by you along with the chat, call and message transcripts are stored on highly secure servers. You can only access and view your communication (chat, message and call) history on the app as well as the website.
Cookies are often used as a mechanism by websites to remember activities that a website browser had done in the past; for example, clicking on particular buttons, logging in, or having read pages on the site months or years ago. We use Cookies to provide you with a better user experience when you visit or use our website or application. Cookies also allow us to save the password, to facilitate easy login every time you access our website and application. You can manage cookies by changing or activating the settings on your web browser, which would allow you to either accept or refuse the settings of some or all cookies. Please note, if you refuse to accept cookies from our website, you may not be able to use some additional features that the website offers. In fact, some areas of the website may not be accessible at all.
Once you register with Jyoti Darshan, you are able to view all your login details. And, you may correct any mistakes that are there in the information that you provided.
Your password is critical for your account’s security. So, make sure you create a password with characters, letters and numbers and do not disclose it to anyone. You are responsible for each action that you do on the application, so if you lose control of your account and the actions done in your account name, you might be subject to legal complications. So, if you lose your password, then notify us immediately and change your password.
You can review all the communication transcripts simply by logging into your account.
If you engage in any communication on the website or application, you hold complete responsibility for the type of information you furnish. When you have a session with an astrologer, it is up to you what kind of information you wish to provide and to what extent. It is solely your decision and if you do not wish to provide certain information, then do not do so. Moreover, apply reasonable judgement in providing any sensitive information, such as financial details, to the Astrologer. Jyoti Darshan will not be responsible for how the astrologer uses the information shared by you.
You may review any personal information that you have provided us via chat, message or call. You can contact us at support@jyotidarshan.com. and we will respond to your query within 2-3 business days.
We collect the user’s name and email address when they register or create an account with Jyoti Darshan. The user uses this Email address to log into the application.
Jyoti Darshan also facilitates removal of your data or personal information as per your request. You can follow the steps below to request data deletion from your account :
You can request for your Account Deletion on Jyoti Darshan app as well as website :
On the app : Open ‘Settings’ and click on 'Delete My Account'.
Website : Go to 'My Account' & select 'Delete Account'
You can also send a request for your data deletion on support@jyotidarshan.com.
In order to use the Jyoti Darshan website or application, you need to be 18 and above. If you are under 18, do not use or access the website or the application as a user as well as an astrologer. We do not knowingly collect personal information from children below the age of 18. If you as a parent or guardian are aware that your children have shared or provided any information without your consent, please contact us at support@jyotidarshan.com.
Although Jyoti Darshan attempts to provide accurate content, but, it makes no warranty that such content is accurate or suitable for any particular purpose or will meet your requirements or will be available on an uninterrupted, timely, secure, or error-free basis.
The above policy is subject to change. We might make changes to this Privacy Policy at our sole discretion. This may occur due to new types of software, changing industry standards, and/or due to regulation/restrictions by international regulatory authorities as they apply. We suggest you keep checking this policy for regular updates and modifications.
If you have any queries regarding our privacy policy or any questions about the practices of the application or website, you can contact us at support@jyotidarshan.com.
Talk To Astrologer
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